About us
About trotzu
Because pet lives matter too.
I started trotzu for one simple reason: I love pets, and I believe their lives matter just as much as ours. They give us so much — loyalty, comfort, company and endless joy — and they deserve days that are just as happy and comfortable in return.
trotzu is a small, independent South African pet store, and it’s run by me, not a big company. Every product here is chosen with one question in mind: will this make a pet’s life easier, safer or more comfortable? If the answer isn’t a clear yes, it doesn’t make it into the store.
- Peace of mind on adventures with Trotzu Track, a paw-shaped collar tracker that works with Apple Find My or Android Find Hub.
- A cool spot on hot days with the CoolPaws cooling mat.
- Easy paw care at home with the LED paw trimmer, nail grinder and paw & nose balm.
What you can expect from me
- No surprises at checkout: tracked delivery is R89, or free on orders of R500 or more.
- Honest delivery times: orders usually arrive within 7–14 working days, with tracking.
- 30 days to decide: return unused items within 30 days of delivery, with refunds processed within 5 working days of your return arriving. If something arrives damaged, incorrect or faulty, I’ll put it right.
- A real person to talk to: email support@trotzu.co.za and you’ll get a personal reply from me.
Follow along
See happy trotzu pets, new arrivals and pet tips on Instagram and Facebook.
Thank you for supporting a small South African business, and for giving your pet the good life they deserve. 🐾